I can't upload the creative. How can I resolve the issue?
Make sure that your creative aligns with the specs in the Moloco creative guide. Users often can't upload a creative because it doesn't match one of these specs:
1. Creative file size
2. Creative dimensions
3. Creative file extension
4. Video length
If you keep seeing the error message after adjusting your creative specs, contact us. Please provide full screenshots of the page and a detailed summary of what you've tried.
Can I schedule to turn on/off Creative Groups at a specific time?
Yes. Select Set a schedule under the Start/End Schedule while creating or editing Creative Groups in Moloco Cloud DSP. You can specify the schedule for each Creative Group.
Click next to Day/Time Schedule to expand the option. You can adjust the schedule for each day as well.
What are the advantages of setting up different tracking links for each Creative Group?
You'll be able to break down the MMP report by creative concept or theme. Just set up different tracking links in multiple creative groups, and specify the group name you want in your MMP Report Group ID.