This article will guide the definition of creative group status and explain how to troubleshoot any issues.
You may check the status of each creative group from the creative group list. Any issues with the creative group will be listed as well as the campaigns that are associated with that creative group.
Creative Group Status
There are 2 statuses for Creative Groups
|Active||This creative group is running properly in one (or more) live campaigns.|
|Inactive||This creative group is not live.|
Reason for an Inactive Status & How to Troubleshoot
Creative groups may have more than one reason for their status being inactive.
You can find out the detailed reason for the status by hovering over the status column. Here are detailed explanations and troubleshooting guides by each reason:
|Reason||Explanation||How to Troubleshoot|
|No Creative||There are no creatives in that creative group||Learn how to add creatives to creatives groups|
|No Ad Group||This creative group has not been added to any ad group(s)||Add the creative groups to the ad groups within the campaigns you wish to add the creative groups to|
|Day/Time Scheduled||This creative group is currently not scheduled to run (but may be scheduled to run at a future time)|
|Campaign/Ad Group Issue||The creative group settings are correct. However, the campaign or ad group associated with the creative group may be inactive.||
Check your campaign settings and ad groups that contain that creative group to make sure their settings are correct